Privacy Policy

Effective date: July 20, 2026

Thanks for visiting Amalgam Rx. Your privacy is important to us. This Privacy Policy describes how Amalgam Rx, Inc. (“we,” “us,” or “our”) collect, use, share and protect information when you interact with our main website www.amalgamrx.com (the “Site”) and information about the Personal Information we collect via email, telephone, social media accounts, or other means. This document also explains (1) the information we collect; (2) the specific ways we use and disclose that information; and (3) how you can exercise your privacy rights.

When you access, navigate through, and use the Site, and its related services, you provide Amalgam with your Personal Information. So please read this Privacy Notice carefully as it explains how Amalgam uses your Personal Information and how you can exercise your privacy rights.

By using this Site, you are consenting to the processing of your Personal Information as set forth in this Privacy Notice now and as amended by us. If you do not agree with the terms of this privacy notice, you should not use the Site.

If you have any questions about this Privacy Notice or regarding your privacy, you may contact us or Amalgam’s Data Protection Officer at privacy@amalgamrx.com.

This Privacy Notice does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you, or other sites linked from our Site.

Residents in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia, Utah, the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”), should refer to the body of this Privacy Notice as well as the “Privacy Rights” and “Jurisdiction-Specific Notices” sections below for additional information that may be applicable to them.

1. DEFINITIONS

“Personal Information” means any information which may identify an individual, household or device, directly or indirectly. Examples of Personal Information include, but are not limited to, first and last names, home address, billing address or other physical address, email address, telephone number, etc.

“Visitor” or “you” refers to anyone accessing the Site or posting information on our webpage on a social media platform.

2. HOW WE COLLECT YOUR INFORMATION

We may collect your Personal Information in the following ways:

• Directly from you, when you provide your Personal Information to use or interact with the Site (for example, when you input your Personal Information into the Sire, or when you contact us);
• Automatically you use or access the Site;
• From online advertising companies who may share information about the marketing and advertisements you have seen or clicked on, and from social networks and other sources of publicly available data; and
• From other third party sources that provide consumer data, such as information about your interests, demographic information, and marketing inferences.

3. WHAT KIND OF PERSONAL INFORMATION DO WE COLLECT?

For details on what data we collect, see below.

 

Type of data	Explanations of the data categories	Legal Basis
Identification and Contact Information	First Name, Last Name, Contact information (e.g. phone number and email address) when you contact us via the Site	Consent
Biographical and Employment Information	Education history, employment history, and other job application information when you inquire about or apply for a position with us	Consent
Social Content	Social content you may provide to publicly post to Amalgam’s pages on social media sites (e.g., comments); we may also collect your Personal Information, such as your social media username, and other personal characteristics that you have made publicly available on the social media website. Note that the third-party operators of social media websites also receive such information, and their use of your Personal Information is governed by their own privacy policies.	Legitimate Interests of Amalgam
Biometric Data	Voice data when you interact with our AI voice chat demos.	Provision of services
Other	Information provided in correspondence with us or our service providers in connection with Site support. We ask that you do not provide any sensitive information when reaching out for Site support unless you believe it is necessary to resolve your concern.	Provision of services

 

The Site also automatically collects the following data for the purposes described below:

 

Type of data	Explanations of data categories	Legal Basis
Network Information	Date and time of navigation, IP address, device type, browser type, operating system.	Consent
Location Information	General location data (i.e. region)	Consent
Device Information	Information about your mobile device (such as model, operating system, and error messages), third-party account data and related data, information about how you use the Site.	Consent
Usage Information	Mouse movements, button clicks, page visits, general location data (i.e. region); time spent on a page; such as the pages visited, links clicked, non-sensitive text entered, mouse movements, referring URL	Consent

4. COOKIES AND TRACKING DATA

Some of information listed in Section 3 is collected through cookies, web beacons, and other tracking technologies, which may be operated by our partners who assist us in serving ads or providing other services to you.

For more information about the cookies that we use and how you may be able to opt out tracking by cookies or control how information collected by cookies is used via a number of means, please see our Cookie Notice.

We will comply with do not track signals as required by applicable law.

5. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information for the following purposes:

• Respond to your requests, questions and comments and provide customer support;
• Support our legitimate interests of maintaining and improving our user experience, and the Site;
• Monitor the performance of our Site including metrics such as total number of visitors, and traffic;
• Interact with you, including to notify you regarding products, services, and promotions that may be of interest to you and inform you about important changes to this Privacy Notice, our Terms of Use or other policies;
• Evaluate, recruit, and hire personnel;
• Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of the Site;
• Tailor the content we display to you in our Site and communications, including advertising, and offer products and services that we believe may be of interest to you; and
• Comply with legal requirements and industry standards, detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and protect the rights of Amalgam, you, or others.

6. HOW WE SHARE YOUR PERSONAL INFORMATION

Subject to strict security and confidentiality conditions, Amalgam may disclose your Personal Information in the following ways:

• Service Providers. We may share your information with service providers that we believe need the information to perform a technology, business, or other professional function for us such as billing and collection, IT services, maintenance and hosting of our Site, marketing partners, accounting, auditing, and other professional services.
• We partner with analytics providers, who collect information via tracking technologies on our Site to assist us with measuring visits and traffic on our Site so we can measure and improve the performance of the sites.
• We partner with third parties who assist us in serving advertising regarding the Site to others who may be interested in the Services, or who use cookies to display interest-based advertising to you on the Site. These third parties may use tracking technologies on our Site to collect or receive information from the Site and elsewhere on the internet and use that information to provide measurement services and target ads. Third parties may allow other companies to access information about you so that they may market other products you may be interested in.
• Social Media. If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Site (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
• We share information with other entities in our corporate family, for purposes consistent with this Privacy Notice.
• Corporate Event. We reserve the right to transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Notice.
• We share information where necessary to comply with applicable law, regulations, subpoenas, or to respond to requests from law enforcement agencies or other government authorities or third-parties, as required by law and without your consent when it is necessary to protect our customers, employees, or property; detect, prevent, or otherwise address fraud, security, or technical issues; in emergency situations; or to enforce our rights under our terms of service and policies.

Please note that Amalgam only discloses information to our employees and third-party organizations that (1) need to know such information in order to process it on Amalgam’s behalf or to provide services as described above, and (2) have agreed not to disclose it to any other parties without Amalgam’s consent. Some of the employees, contractors and affiliated organizations may be located outside of your home country; by using the Site, you acknowledge the transfer of information to such individuals and organizations in order to accomplish these purposes.

7. HOW AMALGAM SHARES OR SELLS YOUR DATA

Certain state laws define “sale” as disclosing or making available Personal Information to a third party in exchange for monetary or other valuable consideration, and “sharing” includes disclosing or making available personal information to a third party for purposes of cross-contextual behavioral advertising. While we do not disclose Personal Information to third parties in exchange for monetary compensation, our use of third-party analytics and advertising cookies may be considered “selling” and “sharing” in certain jurisdictions. Based on these definitions, we may “sell” or “share” the following categories of Personal Information: identifiers; employment information; location information; internet and network activity information, and inferences made from Personal Information (e.g. inferences, preferences). We may disclose these categories to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising and to improve and measure our ad campaigns. We may also share limited information, such as a unique personal identifier with data brokers for purposes of marketing and advertising and to improve and measure our ad campaigns. You may opt-out of the sale of your personal information as further described above.

8. HOW WE PROTECT YOUR PERSONAL INFORMATION

Amalgam has implemented physical, technical, and organizational security measures to protect your personal information, in particular from potential personal information breaches. These measures aim to ensure an adequate level of security for the Personal Information and take into account the state of the art and the costs of implementation in relation to the risks and the nature of the Personal Information to be protected.

Amalgam requires that its employees and any other person who processes your personal information comply with Amalgam’s internal rules and procedures related to the protection of personal information, including the physical, technical, and organizational security measures put in place to protect your personal information. In this regard, Amalgam regularly reviews and updates its practices to enhance your privacy and ensure that its internal rules and procedures are properly followed.

Amalgam may also require that you assist us in protecting your personal information (for example, you should use a unique and strong password when creating an account through our Site and not disclose your password to anyone else).

If you have identified a vulnerability or wish to report a security incident, you may contact us at privacy@amalgamrx.com.

9. YOUR PRIVACY OPTIONS

You have certain options when it comes to how we collect and use your information:

• Email Marketing. If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of any email or email us at privacy@amalgamx.com.
• SMS/text Communications. Please note, if you provide your phone number and consent to receive SMS/text communications from us, we will do so in a manner that is consistent with your consent. You can withdraw your consent and opt out of receiving SMS/text communications at any time by replying “STOP” to our messages or otherwise following the instructions included in the messages we send.

10. CHILDREN’S PRIVACY

We do not knowingly or intentionally gather Personal Information about children who are under the age of 18. If you become aware that a child has provided us with Personal Information, a child has provided us with Personal Information, a parent or guardian of that child may contact us at privacy@amalgamrx.com to have the information deleted from our records. If we learn that we have inadvertently collected the Personal Information of a child under 16, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible and cease the use of that information in accordance with applicable law.

10. WHAT RIGHTS DO YOU HAVE IN RELATION TO YOUR PERSONAL INFORMATION? 

Depending on your state of residence, you may have certain individual data protection rights under data protection laws, as described below. You may exercise your rights under the data protection laws by contacting Amalgam at privacy@amalgamrx.com or calling us at 1-800-249-5402. In certain circumstances, Amalgam may ask you for specific information to confirm your identity and ensure the exercise of your rights. This is another appropriate security measure to ensure that personal information is not disclosed to the wrong person.

Under certain data protection laws, subject to certain conditions and exceptions, you have the right to:

• Request review, correction or deletion of your Personal Information if it is out of date, inaccurate or incomplete.
• Request that Amalgam restrict the processing of Personal Information relating to you if you, as a data subject, contest the accuracy of the Personal Information or consider the processing to be unlawful, or if the data controller no longer needs the Personal Information for the purposes of processing or you object to the processing.
• Object to any processing of Personal Information which is based on the legal basis of a legitimate interest or which is necessary for the performance of a task carried out in the public interest. Amalgam will then no longer process the Personal Information unless Amalgam demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, such as compliance with a legal obligation (e.g. regulatory obligations or document retention obligations), or the processing is for the establishment, exercise or defense of legal claims.
• Object at any time to the use of Personal Information for marketing purposes.
• Exercise your right to data portability if the data has been provided by you and the processing is based on consent or the performance of a contract. You may request that Amalgam provide a copy of your Personal Information in a commonly used machine-readable format to a third party designated by you.
• Withdraw consent to the processing of Personal Information if the processing is based on your consent. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal. You have the right to withdraw your consent at any time and, with the exception of your consent to the collection of Personal Information necessary for the Site to function, this will not affect your use of the App.
• Request access to your Personal Information.

If you are a resident of one of the following U.S. states, you have one or more of the above rights:

• California
• Colorado
• Connecticut
• Delaware
• Indiana
• Iowa
• Kentucky
• Maryland
• Minnesota
• Montana
• Nebraska
• New Hampshire
• New Jersey
• Oregon
• Rhode Island
• Tennessee
• Texas
• Utah
• Virginia

11. CHANGES TO THIS PRIVACY NOTICE 

This Privacy Notice may be amended from time to time, in particular to reflect changes to the Site and/or the Site or applicable data protection laws. In the event of a material change, Amalgam will notify you of the updated Privacy Notice either via in-Site communication or direct communication via email. Updates will be effective as soon as they are posted in a revised Privacy Notice on our Site. Amalgam encourages you to read this Privacy Notice each time you use the Site.

APPENDIX A: CALIFORNIA RESIDENTS  

This section of the Privacy Notice provides additional information for California residents and describes our information practices pursuant to applicable data protection laws, including the California Consumer Privacy Act and the regulations issued thereto, each as amended (the “CCPA”). To the extent you are a California resident, and we collect “personal information” subject to the CCPA, the following applies. This section does not address or apply to our handling of personal information that is exempt under the CCPA, such as publicly available information or de-identified, anonymized, or aggregated information.

Categories of Personal Information Collected and Disclosed. The following table identifies, generally, the categories of Personal Information we collect about California residents, as well as the categories of third parties to whom we may disclose this Personal Information for a business or commercial purpose.

Category of Personal Information	Third-Party Disclosures for Business or Commercial Purposes
Identifiers. Direct identifiers such as name, alias, email, phone number, address, unique personal identifier, online identifier, IP address, or other similar identifiers.	Advisors and Agents; Affiliates and Subsidiaries; Data Analytics Providers; Advertising Networks; Social networks; Internet Service Providers; Operating Systems and Platforms; Regulators, Government Entities, and Law Enforcement; Data brokers (limited data, such as a unique personal identifier); Others with your permission or as required by law.
Internet or Other Electronic Network Activity Information. Browsing history, clickstream data, search history, and information regarding interactions with our websites, advertisements, or emails, including other usage data related to your use of our Site or other online services.	Affiliates and Subsidiaries; Data Analytics Providers; Advertising Networks; Social Networks; Internet Service Providers; Operating Systems and Platforms; Regulators, Government Entities, and Law Enforcement; Data Brokers (limited data, such as a unique personal identifier); Others with your permission or as required by law.
Location Data. Such as general location information or geolocation data about a particular individual or device.	Affiliates and Subsidiaries; Data Analytics Providers; Advertising Networks; Social Networks; Internet Service Providers; Operating Systems and Platforms; Regulators, Government Entities, and Law Enforcement; Data Brokers (limited data, such as a unique personal identifier); Others with your permission or as required by law.
Inferences. Such as inferences drawn from any of the information described in this section about a consumer including inferences reflecting consumer preferences, characteristics, behaviors, attitudes, abilities, and aptitudes.	Data Analytics Providers; Advertising Networks; Operating Systems and Platforms; Regulators, Government Entities, and Law Enforcement; Data Brokers (limited data, such as a unique personal identifier); Others with your permission or as required by law.
Protected Classifications. We may collect some information that is considered a protected classification under California or federal law when you inquire about, or apply for, a position with us, including your age, date of birth, citizenship, marital status, disability status, and gender identity or expression.	Advisors and Agents; Affiliates and Subsidiaries; Regulators, Government Entities, and Law Enforcement; Data Brokers (limited data, such as a unique personal identifier); Others with your permission or as required by law.
Sensitive Personal Information. In some circumstances, we may collect racial or ethnic origin, biometric information, and sexual orientation.	Affiliates and Subsidiaries; Data Analytics Providers; Advertising Networks; Social networks; Internet Service Providers; Operating Systems and Platforms; Regulators, Government Entities, and Law Enforcement; Data brokers (limited data, such as a unique personal identifier); Others with your permission or as required by law.

Sources of Personal Information. For information about where we collect your Personal Information from, please refer to Section 2.

Purposes of Collection, Use, and Disclosure of Personal Information. For information about the purposes for which we collect, use, and disclose your Personal Information, please refer to Section 5. 

Storage of Personal Information. For information about how long we store your Personal Information, please refer to Section 6.

Your Rights as a California Resident. The CCPA provides California residents with specific rights regarding personal information. Subject to certain conditions and exceptions, California residents have the following rights with respect to their personal information:

• Right to Know. You have the right to request: (i) the categories or personal information we collected about you; (ii) the categories of sources from which the personal information is collected; (iii) our business or commercial purposes for collecting, selling, or sharing personal information; (iv) the categories of third parties to whom we have disclosed personal information; and (v) a copy of the specific pieces of personal information we have collected about you.
• Right to Delete. You have the right to request we delete personal information that we have collected from you.
• Right to Correct. You have the right to request that we correct errors in the personal information we maintain about you.
• Right to Opt-Out. You have the right to opt out of “sales” and “sharing” of your personal information, as those terms are defined under the CCPA.
• Right to Limit Use and Disclosure. You have the right to limit the use and disclosure of your sensitive personal information.
• Right to Non–Discrimination. You have the right not to be subjected to discriminatory treatment for exercising any of the rights described in this section.

APPENDIX B: EEA, SWITZERLAND, OR THE UK.

If you are located in the EEA, Switzerland, or the UK, you are entitled to certain rights, subject to applicable exceptions, under the GDPR, Swiss, and UK data protection laws. Please note that, in order to verify your identity, we may require you to provide us with information prior to accessing any records containing information about you. 

We typically will process your information pursuant to the following legal bases:

• with your consent;
• as necessary to perform our agreement to make the Site available to you; or
• as necessary for our legitimate interests including but not limited to the following circumstances where collecting or using Personal Information is necessary for:
• Intra-organization transfers for administrative purposes;
• Product development and enhancement, where the processing enables Amalgam to enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our customers, and to better understand how people interact with our Site;
• Fraud detection and prevention;
• Enhancement of our cybersecurity, including improving the security of our network and information systems; and
• General business operations and diligence;

We also may process your information where it is necessary to comply with a legal obligation to which we are subject.

Right to be informed. You are entitled to be informed of the use of your Personal Information. This Privacy Policy provides such information to you.

Right of Access. You have the right to access your Personal Information (commonly known as a “subject access request”). This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.

Right to Correction. You have the right to request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Right to Erasure. You have the right to request erasure of your Personal Information in certain circumstances. This enables you to ask us to delete or remove Personal Information where there is not a good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Right to Restriction of Processing. You have the right to restrict the processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in one of the following scenarios:

• If you want us to establish the data’s accuracy;
• Where our use of the data is unlawful but you do not want us to erase it;
• Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
• You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Right to Data Portability. You have the right to request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. We do not use Personal Information to make automated decisions about you in any situations where you may have a legal right to opt out.

Right to Object. You have the right to object to the processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object. You also have the absolute right to object any time to the processing of your Personal Information for direct marketing purposes.

Right to Withdraw Consent. If we are processing your Personal Information based on your consent, you have the right to withdraw your consent at any time.

We may have a reason under the law why we do not have to comply with your request, or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

We endeavor to respond to a verifiable consumer request within thirty days of its receipt consistent with applicable law. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded and we could refuse to comply with your request in these circumstances. We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

Lodging a Complaint

You also have the right to file a complaint by contacting your local supervisory authority for data protection. Contact details for EU data protection authorities are available at https://ec.europa.eu/newsroom/article29/items/612080.

If you are based in the UK, you can make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).

You may also contact us via our EU Representative located at:

MDSS GmbH

Schiffgraben 41

Hannover, 30175

Germany

 

Or via email at gdprrepresentative@mdssar.com.

Data Retention

As a general rule, we keep your data for only as long as it is needed to complete the purpose for which it was collected or as required by law. We may need to keep your data for longer than our specified retention periods to honor your requests, including to continue keeping you opted out of marketing emails, or to comply with legal or other obligations. 

We determine the appropriate retention period for Personal Information based on certain criteria, including:

• The duration of our relationship with you;
• The length of time necessary to complete a transaction;
• Whether your Personal Information is a sensitive type;
• Whether you specifically consented to retain the data; and
• Our legal, contractual or similar obligations to retain or delete the data.

SECTION 12: INTERNATIONAL TRANSFERS

Amalgam is located in the United States and operates globally. We may, directly or indirectly through third-party entities around the world, process, store, and transfer the information you provide, including your Personal Information, as described in this Privacy Policy. Specifically, the information and Personal Information that we collect may be transferred to, and stored at, a location outside of your jurisdiction, including outside the European Economic Area (EEA) and the United Kingdom, and in countries that are not subject to an adequacy decision by the European Commission and that may not provide for the same level of data protection as your jurisdiction. It may also be processed by staff operating outside of your jurisdiction who work for us or for one of the organizations outlined in this Privacy Notice in connection with the activities outlined in this Privacy Notice.

The laws in the United States regarding Personal Information may be different from the laws of your jurisdiction or country. Any international transfers, collection, storage, or processing of your Personal Information will comply with safeguards as required by relevant law.

Standard Contractual Clauses

For transfers from the European Union, the United Kingdom, or Switzerland to the United States, we will comply with applicable laws to provide an adequate level of data protection for the transfer of your Personal Information. Amalgam relies on the European Commission approved Standard Contractual Clauses as a legal mechanism for data transfers from the E.U.